WhatsApp Media Templates
WhatsApp's latest update introduces support for Media templates, enabling users to send various types of media content, including Images, Videos, Documents, and Location. This support article provides a comprehensive guide on how to leverage this feature to enhance communication with customers and improve marketing efforts.
What are WhatsApp Media Templates?
WhatsApp Media templates allow users to send rich media content, such as Images, Videos, Documents, and Location data, to their contacts or customers. This feature expands the possibilities of communication on WhatsApp, enabling businesses to create more engaging and visually appealing messages.
WhatsApp Media Template Use cases
Elevate your WhatsApp marketing campaigns to the next level with Media Templates:
1) Product Launches: Showcase new products with images and attention-grabbing videos.
2) Promotions and Offers: Share discount codes or special offers accompanied by eye-catching visuals.
3) Event Announcements: Promote events with location sharing and engaging imagery
4) Customer Service: Provide helpful tutorials or guides in document format.
How to create a WhatsApp media template
Step 1: Go Settings > WhatsApp > Templates > Create Template
Step 2: Add template name, category and language > Show header and
click on the Media > Upload Media
Step 3: Press Create > Template will be sent for approval to Meta
Check out guide on WhatsApp templates statues and best practice here.
How to create Sub-Account WhatsApp Template
Step 1: Go Settings > WhatsApp > Templates >Create Template
Step 2: Select Location > Add the Location Latitude and Longitude > Add Location Name and Address
Get the latitude and longitude from Google Maps by right- clicking on the place or area on the map. Refer to the detailed article here.
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