CONVERSATION AI

Q: Can Conversation AI provide available appointment slots?

A: Conversation AI, particularly in Auto-Pilot Mode, does not provide available appointment slots directly. Instead, it guides customers to a booking link where they can select their preferred slots from the available options.

Q: Is Auto-Pilot Mode accessible to all users?

A: Auto-Pilot Mode is currently in a private beta phase and is accessible to a select group of users who have been shortlisted for testing and feedback purposes. It is not openly accessible to all users at this time.

Q: What are the benefits of using Suggestive Mode?

Real-time AI-generated suggestions

Q: Can I use Conversation AI on multiple messaging platforms?

A: Yes, Conversation AI can be integrated into various live channels, including SMS, Google My Business (GMB), Facebook (FB), and Instagram (IG). It allows you to provide AI-powered responses across multiple platforms.

Q: How does Conversation AI handle out-of-context responses?

A: Conversation AI is designed to follow certain conditions for start, sleep, and end states, which includes handling out-of-context responses. The system uses the last 10 conversations or up to an 800-word limit to ensure context-sensitive responses.